Shipping & Returns

All Orders Are Shipped Via USPS.

For Security Reasons, cowstores On-Line Purchases Require A Signature Upon Delivery. In Addition, Purchases May Not Be Shipped To P.O. Boxes Or Apo/Fpo Addresses, Which Are Not Available Through USPS.

To Estimate The Total Delivery Time For Your Purchase, In Addition To The Time Indicated By Your Preferred Shipping Method (Within 7-10 Days). Orders Are Processed And Delivered Monday Through Friday, Excluding Holidays. cowstores Cannot Be Responsible For Unanticipated Delays.

Shipping Methods And Fees

Shipping Fee USPS $4.95

Tracking

Track your order here within 2 business days by filling in your email address/full name. You can also contact us at support@cowstores.com if you can't find your tracking number after 2 days.

When you get your trackig number, you can sign up for USPS updates at the tracking result page for further transit and delivery notification. Please notice that you’ll have access to the same USPS Tracking information either you contact us or track on USPS.

We focus on serving the customers as well as the safety and health of our associates, we appreciate for your using self-service as prior choice during the COVID-19 pandemic chanlleging period.

Return Policy For On-Line Purchases.

cowstores Wants To Ensure Your Complete Satisfaction. For cowstores Online Purchases Only, We Will Accept All Merchandise In Its Original Condition For A Refund Of The Purchase Price When Accompanied By The Original Invoice.

Merchandise Must Be Returned Within 30 Days From The Date Of Delivery To cowstores.com. Merchandise Must Be Returned With Their Original Packaging And Footwear Must Be Tried On Carpeted Surfaces Only. Merchandise Must Be Unused, Unworn And In An Unaltered Condition. All Original Tickets Must Be Attached And A Copy Of Your Invoice Must Be Enclosed With Your Return.

cowstores Reserves The Right To Refuse The Return Of Any Merchandise That Does Not Meet The Above Criteria. In Such Instances, cowstores Will Send The Product(S) Back At The Customer’S Expense.

  • Refunds Will Only Be Issued In The Same Form As Payment And Shipping Costs Are Non-Refundable.
  • For Multiple Product Orders, We Kindly Ask That The Merchandise Be Returned In One Consolidated Package.

Return By Mail

Pack Your Unused Merchandise Securely And Ensure That A Copy Of Your Invoice Is Included In The Box.

Please Affix The Included Pre-Paid Return Label (Valid For U.S. Orders Only) On Your Package And Drop It Off At Any Local USPS Location. Be Sure To Note The Tracking Number For Your Records.

Once We Have Received And Processed Your Return You Will Be Notified By Email. Please Allow 1-2 Weeks From The Shipping Date For Your Refund.

For An Exchange Of A Product, Please Follow The Return Guidelines And Place A New Order Online. Your Refund Will Be Processed Within 1-2 Weeks After The Return Shipping Date And Your Account Will Be Charged Once The Exchange Item Has Been Shipped.

Please Send All Returns And Exchanges To The Following Address:

Email: support@cowstores.com

Phone: (217) 553-9158

Recipient: John Hicks

Return Address:

760 broad Street, Tallapoosa, Georgia 30176 United States